TERMS & CONDITIONS
YOUR ORIGAMI
There’s just a handful of stock that’s up for grabs at one time, for this reason a lot of Est’s pieces are made to order, especially for you.
Bearing this in mind please allow up to two weeks for your order to be folded and boxed up ready to be on its way to you. Est will process your order as quick as possible but please do consider this when ordering.
Est will contact you by email if there’s any unexpected delay due to busy seasons.
POSTAGE & PACKAGING
EST loves to make all things papery beautiful & this includes her packaging. Your order will be packaged with the utmost care & adorned with prettiness!
If you buy more than one item you will only need to pay for postage once, regardless of the total weight/size of your order.
All orders are shipped within TWO WEEKS of ordering, as most items are made to order.
UNITED KINGDOM
ALL items are sent via Royal Mail First Class & costs £4.95
But you qualify for FREE POSTAGE when you spend £75 or more .
INTERNATIONAL
Items sent via International Tracked & cost:
- £10 in EUROPE
- £15 EVERYWHERE ELSE
Any customs or import duties are charged when your parcel reaches it's destination country. These charges must be paid by the recipient of the parcel. Unfortunately we have no control over these charges. Origami-Est holds no responsibility for the charges that maybe imposed.
RETURNS
Est takes time & care to create your products & we hope you are satisfied with what you receive. If however for any reason you would like to exchange or return your purchase please notify us as soon as possible (within 14 days) by email.
Items will need to be returned in perfect condition, with tags and in their original packaging.
In the unlikely event a product is faulty we will refund the full purchase price once the item has been returned. Please contact Est if you need to discuss this – origami.est@gmail.com.
All returns costs are to be paid by the customer unless the product has been damaged in transit.
COPYRIGHT
Est strives to think outside the box and think creatively. We would like to think you aren’t fans of copying too but do need to state: All copyright, design rights and intellectual property rights are and will remain the property of Esther Thorpe. Any infringement of these rights will be taken seriously.
PRIVACY
Your details are SAFE with us. Our customers’ privacy is very important to us & so we will never share any personal information provided to us with a third party.